Ordering information

Payment

We accept Visa, MasterCard, Maestro Card, PayPal. You can use a debit/credit card to order online using secure site.

Delivery

We will normally send you order to you within 7 business days. International orders are generally received in under 20 days. However, please bear in mind that items on this site are completely hand crafted and we make them to order, so you may experience a delay in receiving your goods. If such a delay were to be the case, we would e-mail you and let you know. Please order early for Christmas!

SHIPPING CHARGE for Carved and Decorative Candles:

Royal Mail
1st Class, 2nd Class, Parcelforce Worldwide  in UK, Standard ( Europe ) and Rest of the World.

Size Weight      1st Class in UK       or Parcelforce Worldwide express48
2nd Class in UK
or Parcelforce Worldwide express48
 DPD  Standard (Europe) Standard
(Rest of the world)
Small Parcel 0 -1 kg £3.40 £2.90 £7.19  £8.35 -
Small Parcel 1 -2 kg £5.55 £2.90 £7.19 £13.50 -
Medium Parcel 2 - 4 kg £11.10 £5.80 £7.19 £22.70 -
Medium Parcel 4 - 6 kg £16.65 £8.70 £7.19  £72.11 -


SHIPPING CHARGE for Aromatherapy Scented Candles and Candles Glasses :

Royal Mail
1st Class, 2nd Class, Parcelforce Worldwide  in UK, Standard ( Europe ) and Rest of the World.

             Size                 Weight1st Class in UK2nd Class in UKParcelforce 
Worldwide express48
DPD

Standard (Europe)
(Tracked )
   Standard
  (Rest of the   world)

2 glasses 1 small box )

0-1kg

£5.55

£2.90

£12.04
£7.19

£13.50

contact with us to: info@nomeda.co.uk
4 glasses 1 med. box
or ( 2 small boxes )
1-2 kg
£15.90
£5.55x 2= £11.10
£13.85
£2.90x 2= £5.80
£13.03£7.19£22.70
contact with us to: info@nomeda.co.uk
6 glasses 1 med. box
or ( 3 small boxes )
2-3 kg
£21.95
£5.55x 3= £16.65
£20.25
£2.90x 3= £8.70
£16.45
£7.19£72.11
contact with us to: info@nomeda.co.uk
8 glasses  1 med. box 
or ( 4 small separate boxes )
3-4 kg
£25.95
£5.55 x 4= £22.20
£20.30
£2.90 x 4= £11.60
£16.45
£7.19£81.23
contact with us to: info@nomeda.co.uk
10 glasses 1 med. box
or ( 5 small separate boxes )
4-5 kg£30.95
£5.55 x 5= £27.75
£20.30
£2.90 x 5= £14.50
£16.45£7.19£90.35contact with us to: info@nomeda.co.uk
24 glasses 1 big box13 kg£33.40£28.60£23.19£11.37£97.55contact with us to: info@nomeda.co.uk
48 glasses 1 big box26 kg--£43.83£29.48£138.35contact with us to: info@nomeda.co.uk

SHIPPING CHARGE for Candles Glaze :

Parcelforce Worldwide express48 
6kg= £16.45 

SHIPPING CHARGE for Candles Making Machines ( Tanks ) :

Spec. Transport in UK - £200 
Spec. Transport to Europe - For Shipping prices please contact with us by e-mail: info@nomeda.co.uk
Spec. Transport to Rest of the world - 
For Shipping prices please contact with us by e-mail: info@nomeda.co.uk

How long does it takes to arrive the parcel:
1st Class in UK will arrive from 1-2 working days. 
2nd Class in UK will arrive from 3-5 working days.
Parcelforce Worldwide express48 will arrive in 2 working days.
DPD will arrive from 1-2 working days.
Standard ( Europe ) - Parcelforce Worldwide global priority usual takes up to 5-7 working days.
Standard ( Rest of the world ) - it depend of the country and for the delivery prices, please contact with us to : info@nomeda.co.uk
International Shipping Disclaimer
Due to the complexity of Custom authorities in some countries, shipments may be subject to custom inspections, which might cause unexpected shipment delays.
Nomeda accepts no responsibility for delays, import duties, taxes or confiscations of any products by customs inspectors or other personnel.
Neither do we guarantee delivery time whenever custom delays occur. However, we will try to deliver your order to you with maximum effort. 
Standard ( Europe ) - Parcelforce Worldwide global priority usual takes up to 5-7 working days.
Standard ( Rest of the world ) - it depend of the country and for the delivery prices, please contact with us to : info@nomeda.co.uk
Damage
We package our candles securely. However, if you discover damage to the candle that has occurred during shipping, please notify us IMMEDIATELY (within 2 days of receipt of your candle). The damaged candle must be kept with its original packaging for delivery company to pick up and inspect at their discretion. We take great care in packaging our candles for shipment, and damage is an extremely rare occurrence.
Returns
In the unlikely event that you are not completely satisfied with the candle you receive, please contact us within 3 days of receiving your candle either via email info@nomeda.co.uk  to make arrangements to return the candle to us for a refund or replacement. Shipping charges are non-refundable. Any candle that has been damaged, burned, or whose wick has been cut is not returnable.
The deposit for Carved Candles Course is not refundable, but if in some reason you can not come to the course, we just rebook for you some different available dates.
( In that case the deposit will stay safe, just will be rebooked dates ).